Shopping
What Shipping Methods Are Available?
All orders are sent packaged and posted by myself here in Sweden and sent through the Swedish postal service PostNord
Do You Ship Internationally?
I do yes. Please note that I have a flat rate for all shipping outside of Sweden. In som cases, depending on your country, I can not offer traceable shipping.
How Long Will It Take To Get My Package?
This varies depending on country:
- Within Sweden: 1 – 2 weekdays*
- Within Europe: 3 – 7 weekdays*
- USA: 5 – 7 weekdays*
- Wordwide: From 5 days*
* Please note that these times can vary depending on country
Any questions? Just drop me a line
Payment
What Payment Methods Are Accepted?
You can pay with major credit and debit cards, Klarna, Apple Pay, and Google Pay
Is Buying On-Line Safe?
The Coleoptera website is protected by SSL encryption. This protocol prevents criminals from modifying or reading private information during transit between systems, such as online transactions and secure customers’ PII (Personal Identifiable Information).
No information used during your transaction will be passed on to a third part and is only used to fulfill your order
How do I see prices in my currency?
You can select your preferred currency at the bottom of the page.
Products can be displayed with the following currencies:
- Kr – Swedish Crown (SEK)
- € – EURO
- $ – American Dollar
Orders & Returns
How do I place an Order?
It’s pretty simple. Find the item(s) you wish to purchase and add to your cart. On checkout, the information provided for your address will automatically calculate the shipping fee. When your are ready to complete your order we accept credit cards, debit cards, Apple Pay and Google Pay.
How Can I Cancel Or Change My Order?
If for any reason you would like to cancel or change your order, then don’t hesitate to get in touch and we will resolve your request.
Do I need an account to place an order?
No account is required to place your order.
How Do I Track My Order?
Using the following page you can track your order. Add your order ID and the email used during checkout.
Here you can view the status of your order.
Please note: Shipping information/tracking (where possible) can be obtained from a seperate email you will recieve from our shipping provider PostNord.
Please get in touch if you have questions about your order.
How Can I Return a Product?
If you need to return a product then please make direct contact here.
Please read our returns policy for more information here.